Customer Feedback

Below is a list of just some of the feedback we have had from our thousands of satisfied customers.

If you would like to send us feedback, please go to the contact page for more details.

Hi There,

Just to say a quick thanks for getting my order to me so quickly. I received it on Saturday and it looks absolutely fab on, so pleased with my purchase!

Kind Regards

Joanne

Sept 2008

Hi Steve

Got the uniforms this morning. WOW, they're both absolutely amazing, love the fact that the dress uniform top is a zip up jacket, and how comfy it is. Had a bit of a job getting into the TNG command uniform, but i know it will be easier with practice. Whenever the actors on TNG had to put them on, they must have had help doing the zip up.

Thanks again for the speedy service, especially since you've been up hospital, just goes to prove how dedicated you are to your job and your customers. Hope you're getting plenty of rest, and speak to you again soon mate.

LLAP.

Thank you so much for the quick processing of my order I can't believe how quickly it got here! I'm toying with the idea of getting one of the newer dress uniforms as well now! (So don't be surprised if you see a new order from me soon!)

Hi there,

I just wanted to let you know that the uniform has arrived and I'm absolutely thrilled to bits with it!

You guys are amazing.

Thanks very much, my flat mate wants one now so I'll be placing another order soon.

Thanks again
Lou

October 2007

Dear Steve,

You gave us Led Zeppelin and The Who......................and today Her Majesty's Empire sends me the most AWESOME costumes I have ever owned. My deepest thanks, sincerest gratitude and best wishes to you, your family and business.

I wish to thank you for all your help with my uniform orders. I wish to thank you on the behalf of myself and my Crew who love their uniforms as much as I do as well as wearing them whenever we get a chance.

You guys are awesome! I'll get that large sent back today. And you can guarantee when anyone asks where I got my uniforms from I'll refer the business your way!

Dear Sir or Madam, I just thought i would e-mail you to say thank you for my uniform which arrived safely this week. It fits perfectly and is beautifully made. Thanks once again. yours sincerely. Z A Atkinson

Hi Steve,

today I have received my two Uniforms, they fit perfectly and the quality is good.
Delivery was quite fast in my opinion, the Uniforms are very good and you are a very nice person, who helped me a lot!

Thank you very much and good luck for you business.

Sincerely,
Simon Matthe

Hi Steve, Warp One
Sorry for the delay in sending my feedback. I would just like to say that my
NX-01 hat arrived a few days ago and I love it. I have been wearing it to
work everyday since it came. Once I have saved enough, I am buying more from
you. May the great bird of the galaxy protect you and your business.
Thanks a lot
Vincent Kent
Reading.
Berkshire.

Hi Steve,

Kudos guys, good job once again. The package arrived yesterday in good order, the vest I think may be one size too big, so it is just a little baggy, but I have managed to correct that, so all is good. Nice job on the formal uniform too, I was hoping you would remember the gold border on the red braid on the cuff and you did. Again, good work, I would highly recommend warp one to anyone interested in collecting uniforms of exceptional quality and not at a wallet-busting price

Anyway, just to say that my uniform arrived nicely packaged, the right size & colour and not creased!!:-)I have recommended Warp-one.co.uk to all my friends so expect over 10 orders soon!:-) I'll be buying accessories etc from you soon as well. Thanks for the excellent service and good luck and I hope Warp One expands further with the good quality uniforms it provides, and the recognition and achievement it stands to gain.

Thank you very much,
Bye Jamie (datawizz1@yahoo.co.uk)

Thank you so much!
I loved the tunic -- great quality - and incredible service. This is definitely the BEST quality I have seen in all my years of collecting...........and I've been collecting for over 15 years!

I will also send you some photos as well in case you might want to use them.

Paramount should be using you for the uniforms and charge more for a Deluxe!
Keep up the GREAT work!
Have a great week! Ed Kaczmarek – NYC

Thanks for providing such excellent quality Star Trek uniforms. I made the mistake of buying one of the Rubies uniforms a year ago, and it was utter junk. I'm glad I found Warp One.

I just received my waist coat and undershirt today. What a great looking costume. Service was excellent and the shipping to the States wasn't bad at all. I will definitely recommend you guys in the future. Keep up the good work!

Tom Webster
====================================
Tom Webster
Webby Aquatics
E-mail: tomw@webbyaquatics.com
WWW: http://www.webbyaquatics.com

We hosted a party room at the CONvergence science-fiction convention here in Minneapolis (http://www.convergence-con.org/) and we received an endless string of compliments on the quality of the uniforms and how they lent a "realistic" feel to the room itself. We recommended Warp-One to hundreds of people that weekend. Thanks for getting me the uniform so quickly, and when the size was wrong, for replacing it with few hassle!

Dear Steve & Andy, The white uniform arrived today and is a perfect fit. Six days from placement of the order to delivery of a made to measure uniform is brilliant service. I will make sure that you get plenty of photos from the party on Saturday. Right, on to the other uniform from my order. As stated previously, I didn't need the grey Admiral's uniform so urgently. I could do with having it for the next club meeting, if possible. That takes place on Tuesday , January 9th. Thanks again, guys. Have a great Christmas & New Year.

Dear all at Warp-One

I just thought I would drop you a line to say thanks for your quick service (I often get delivery the next day after placing an order) and also to say how pleased we have been with the quality of your uniforms. Both Mrs Bevan and myself are 'Trek' fans and were surprised to come across a company in the UK making Trek uniforms far superior to anything else we had seen. I thought you might like to see your garments being put to good use so please see attached photo of yours truly at our wedding in June of this year.

Thanks again and keep up the good work!

Yours Sincerely

Dean Bevan
Ipswich, Suffolk, England

hi there,

just wanted to let you know I am still VERY satisfied with your uniforms.

By the way, wouldn't I be a good model for your stuff too? Look at this:

Just writing to say the Next Gen Command Deluxe I recently purchased worked wonderfully, though I do have a new appreciation for all those rear-zip fashion women wiggle into....easier said than done!

Great quality, and everyone was impressed.
Kevin Quosig (ids@quosig.com)

Hi Steve

Got my order today , very nice , bit tight but no problem....

I must say Warp one is the best company I have seen so far IN THE WORLD which make star trek uniforms , even the companies in the US are no match , as they produce cheap one piece things which usually bare no resemblance to the originals.

Anyway thanks

Rahail.

Hi Steve

Thank you so much for the uniforms they're top quality! They arrived today and I was very pleased. I hope to do business with again very soon. I will definitely refer you to my friends.

Hope to speak with you again!

Scott

Good Afternoon:

Just thought I would take a moment to let you know that my order arrived safely on Sat. July 1. I am very pleased with the items and your excellent service. I was greatly impressed by the quality of the textiles and workmanship. I can truly say that your products are far better than the other I have bought in the past.

Thanks Again

Dolan

To Steve,

The two undershirts and the one waist coat you sent to me arrived safely yesterday. They are so nice. I'm so happy now. Thank you, and I hope I can see you next time again soon.
Kaoru.

Hello and greetings. I'm enquiring about ordering uniforms for members of our Trek club (U.S.S. Exodus). I bought a captains uniform from you at Toronto Trek 13 back in July and have enjoyed wearing it at the many events our club attended. As i mentioned before, the members would like to order new uniforms. can you please send me a package with description of the many uniforms, prices and how to order them.

Thank you so much for your prompt delivery of our previous order for two
movie jackets and belts. The order arrived on Saturday and the items were
really nice!

This is Richard Smith, I'm the one who keep bringing you people at Toronto
Trek. How's things going? Anyway, I just returned from the Starfleet
International Conference in Charlotte, North Carolina, where I wore my white
dress uniform for our formal dinner and I thought I'd let you know, you were
a big hit! All night long I had people coming up and asking where I got my
uniform, it was the best one there by far. I ended up handing out all your
cards and told everyone how to get hold of you. Everyone was very impressed
by the way the uniform was put together. Anyway, I just thought you'd like
to know.

I'll be ordering some more shortly,

I would like to say big thanks. I will order again next month again. Just introduce to my friends. They want me to order. Hope to see you pretty soon. Once again Thank you.
Sincerely
MASAMI

PS
the end of this year before Xmas Japanese startrek fanclub will be have party. So many people will see white jacket and they will ask me. But most of Japanese people is scare to order over sea. If possible would you please make Japanese translation? any way if people ask me about uniforms I will order over and over.

Masami

Hi,
I just got my Uniform as ordered. It looks great and is in Mint condition. Thank you for sending it so quickly!

I will take a picture of it and send it to You shortly. I also have a picture of me wearing your uniform. I modified the picture so that it looks like I'm standing on a starship.

Sincerely Yours,
Nicolas Herregat

PS: I hope to see Steve or Andrew again in Belgium some time!

@hotmail.com

Dear Steve,

I hope you enjoyed the Star Trek event at Metropolis Antwerp. As I told you
on Sunday I will warn you whenever we do a similar event. Would you mind to
put your comments on the event in a mail so I can put them in the
evaluation of the event. Good as well as bad comments.

Can you also give me the URL for your website because until now I seem to
have a little bit of a problem finding it, however I'm sure that I've seen
it already. I'm going to try again via the websites of the Belgian clubs.
Who knows...

I heard that a lot of people were happy that you sold costumes at the
event, because they also told me that they were cheaper than the costumes
they had seen before.

Kind regards,

Kris Hoet
Kinepolis Group

You guys are incredible. The uniforms arrived today and I am EXTREMELY satisfied with the quality. You weren't kidding about that for sure. And they did fit perfectly. I'll be doing business with you again.

Hello from Frankfurt,

Hope your Fed-Con was a profitable one! Thank you for the sensitive service for my family. Your on-line catalog is quite nice. Best wishes and keep in touch, minimally keep us in business cards........I have a feeling after we visit our first American
convention you'll be receiving orders from the States.

Hello, my Name is Marco Haupenthal and I was at the FedCon 7 in Bonn/Germany.

I would say thank you, because the quality is great and you are cool.

Make it so!
Marco Haupenthal

Dear Warp One...

A few months ago, I ordered two uniforms from you and was infinitely
pleased! Keep up the good work!

Gabriel Koerner

Dear Sir,

Thank you for sending my uniform so quickly, I got it in time for my meeting with the Belgian Voyage Club.

Please find attached my next order.

Greeting Steve,
Joe here, this is the first time I've writing since I returned to the state. How are things going, I know its been a few months since last I e-mailed, things get a little crazy when your trying to relocate but one thing that I haven't forgotten about is those great uniforms you make and that I still want one hopefully next month I will be putting in my order. One of the reasons I'm writing is to find out if you are aware of the big Trek convention coming up at the end of April in Manchester, I'm flying back for it and didn't see you listed among the few dealers that had already signed up, you must come if you haven't already been contacted, not having your quality merchandise there would be a crime, and please give my best to your partner. I have the website for the Convention with everything your new to know, if you'd like it let me know. Take care and I'll be talking to you soon.
Joe

Joe Garrett

Thanks so much for the pips and the communicator badge, it was an unexpected surprise, and I thank you.

Well, I leave this Saturday morning, 9/17 and will be in Vegas for a full week. I will be spending much time between conferences at the Las Vegas Hilton at the "Star Trek Experience" where I plan to spread the word to those who ask " Where do you get that great uniform?" I am sure even the Hilton people will ask. May be they will let me sit in the Captain's chair (probably not). Anyway, I plan on spending a lot of time on the DS9 promenade and in Quark's Bar, where I am sure people will ask "Do you work here?" and I will respond "No. We are docked for repairs and Quark happens to be an old acquaintance, so I just stopped in".

Can't wait, and hey, if I get some pictures of myself in uniform with some ferengi or Klingons or Cardassian, I will forward copies to you (last time I was there, there were 3 ferengis managing the bar).

Listen, thanks again, I will keep you posted. Feel free also to distribute my email address to those who may not want to buy from vendors out of the U.S. I will tell them, or anyone else, what a pleasure it has been to give you my money.

I just received my uniforms today, and they are FABULOUS! Even better than I expected!

I really think you should put new, better photos on the site. They don't nearly do justice to these gorgeous high quality uniforms!

They are even better looking than some custom ones I've seen made by a costume shop in L.A. that tried to solk me $350 per gray jumpsuit! Outrageous! Yours are both beautiful and cost effective. I will definitely be buying more from you, as well as giving recommendations at conventions.

Dear Sirs,
I'm pleased to inform you that on checking the Uniforms I found
that... THERE IS NO OTHER HIGH QUALITY UNIFORM IN ALL THE UNIVERSE THAT HAS
A SO NICE PRICE!!!
I wish to say "Thank you" to all that contributed to create those
goods."
All the best"